Business continuity is no longer a luxury — it’s critical to your continued business operations. From tax records to client information and everything in between, the data your company processes is vital to your success. Think for a moment, could your data and IT infrastructure make it through a natural disaster like a flood or catastrophic lightning strike? What about a blackout, a brownout?
TSP’s Backup & Disaster Recovery service consists of a specialized team of solution architects and IT professionals skilled at putting together the best systems and tools to back up your unique IT environment. With TSP, you’re getting much more than just a backup and disaster recovery solution. We give you and your customers peace of mind and the confidence that the data, backup and recovery will be there when you need it most.
The cybersecurity industry continues to make headway in the fight against cybercrime. Yet, despite continued investments, technological progression and resource deployment to counter cybercriminals, new threats are regularly posed. Just as the tools and methods used to counter cybercrime evolve, so do the tactics of cybercriminals, leaving unsuspecting victims lost and overwhelmed. The sooner the realization is made that it’s not a matter of if but when your networks will be breached, the better prepared you’ll be in the event of a cybersecurity emergency.
TSP’s IT Security Service works with each client individually to plan, implement, audit, monitor and manage the entire cybersecurity infrastructure. In today’s world, data security isn’t something you simply set and forget. TSP’s security professionals watch after your business around the clock, from end-to-end, continually working on your behalf to minimize risk and keep your business safe.
The rise of the remote workforce and the transition from on-premise solutions to cloud computing has changed, and will continue to change, how we work. Due to these rapidly changing business conditions, customers typically find themselves shuffling multiple vendors, purchasing different service offerings and implementing various products to support their communication and collaboration needs.
Whether you are communicating via email or VoIP, or collaborating remotely via video conferencing or in a conference room, TSP’s Communication & Collaboration service has you covered. Our team evaluates your unique needs and requirements to create a custom solution that is just right for you. Our solutions allow each customer to effectively enhance communication, optimize collaboration, and minimize risk while maximizing data availability with cloud-based technologies.
Data centers are the hub of your company’s most critical transactions and your network is the highway that enables those technical communications to occur. Today, many IT managers and business owners report not having adequate resources to proactively monitor, observe and identify issues before they become big problems. Once a problem surfaces, costly service interruptions can result in significant downtime which not only affects you but also your customers.
Any managed service provider can sell a support and services contract for the critical elements of your IT infrastructure. When you invest in TSP’s Data Center & Network Services, you’re not just buying a service package, you’re getting a team of tenured and platform-certified IT professionals. We create, maintain and execute standard operating documentation to make sure your data and network is managed, monitored, secure and available.
Gone are the days of the standard-issue, uniform desktops and servers from one manufacturer. A shift in business strategies, as well as a demand by employees, calls for companies to begin utilizing a variety of different products to accommodate individuals users’ preferences and business goals. The traditional desktop environment has matured to include a mix of devices from different manufacturers, and modern data centers include an assortment of various servers in physical, virtual and/or cloud-based locations.
By utilizing TSP’s Desktop and Server Support, you can ensure your people spend less time on routine maintenance, system upgrades and desktop/laptop configurations. Regardless of your server location — physical, virtual and/or cloud-based — TSP has the expertise required to support your unique environment.
Organizations purchase hardware and software service agreements as a means of protecting their investment and preventing downtime. Original equipment manufacturers (OEMs) often outsource their service delivery to trusted partners, and organizations of all sizes regularly look to third-party service organizations as a viable service offering.
Whether you’re an OEM looking for a service delivery partner or an organization needing the support of equipment inside or outside of a data center, TSP’s OEM & Third-Party Services help identify, control and reduce operating expense, improve system availability and increase end-user productivity and satisfaction.
We understand the print environment and the lifecycle of print devices. Our goal is to keep your printers up and running in an efficient manner. Our approach is simple. It is not to convince you to invest thousands of dollars in new hardware. Rather, it is to focus on your fleet, maximize its performance, and decrease your total cost of ownership.
Our Print Management solution merges print management software, proprietary IT ticket resolution, and best-in-class certified technicians to deliver the best print experience for your company. We serve your day-to-day print needs with a single point, customer-centric solution.
Finding great people is a difficult task, but it’s what we do best. We form trusted partnerships with our clients and provide excellent career opportunities for our employees, guaranteeing satisfaction for both. We are innovators in resource solutions and specialized staffing needs, matching talented candidates with quality companies.
Utilizing TSP’s consulting services, you can leave the employee administrative issues to us so you can focus on your primary business goals. One size usually does not fit all, which is why we don’t apply that type of old thinking to our customer relationships. Our flexible model adapts to your consulting needs whether it be contract, contract-to-hire or permanent placement.
You’ve invested in your marketing team to generate leads, you’ve trained an A+ sales force to get that big win, contracts are executed and installations complete. Now what? Many times renewal management is the proverbial hot-potato; does sales or operations own it? It is easy to see why – data is abundant but not uniform, non-dedicated resources own the renewal process, and inadequate processes lead to oversight.
TSP’s Renewals Management Program delivers fully customized solutions per individual client processes. A dedicated renewal and audit team follows detailed and thorough processes specifically built around each client’s terms. Specialists learn, adapt and integrate into each client’s business resulting in a comprehensive renewal solution.
What words come to mind when you reflect on your most recent customer service experience? If you’d use words like rigid, inflexible, confusing, frustrating, costly and indifferent, then you’re not alone. Our goal at TSP is to provide an entirely positive, above and beyond service experience for every client in the TSP family.
Our clients trust us because our people consistently deliver the highest level of service with the utmost integrity. We are an IT services company offering a wide range of top quality and award-winning solutions.