Solutions

INNOVATIVE AND CUSTOM SOLUTIONS

ONE SIZE DOES NOT FIT ALL

One size usually does not fit all, so why apply that type of old thinking to customer relationships? Each customer is unique, so we create custom solutions to fit their distinctive needs. As a service partner that takes the time to listen and understand what customers need, we use a flexible mindset to deliver a custom solution.

Whether your business is in the commercial space or federal government, take the hassle and stress out of managing your IT environment and leave the maintenance and support to the experts. You no longer need to manage separate service contracts with multiple different vendors — see the difference with a simplified and streamlined environment that is completely managed by us, exclusively for you.

While most service companies have a narrow scope of service that won’t apply to every client, we goes above and beyond to ensure clients never forget why they chose us in the first place.

Our Process

Each Customer Is Unique

No two customers are alike, so no two solutions will be exactly alike either. We use a defined process and a flexible mindset to deliver a custom solution. Our process ensures we present you with the best options and make sure that you understand the alternatives.

 

Discovery

Discovery

Discovery

During the discovery phase, our solution architects work with you to understand your IT environment - what technologies, processes and procedures you currently have in place.

Recommendation

Recommendation

Recommendation

During the recommendation phase, our team will present our findings and potential new tools or systems that need to be added to ensure that your IT infrastructure is appropriately monitored, managed and protected.

Implementation

Implementation

Implementation

Finally, in the implementation stage, we put all the analysis and recommendations to work. Ultimately, it’s your company so you choose from our professional recommendations what you would like to implement.

ENTIRELY POSITIVE

ABOVE AND BEYOND SERVICE EXPERIENCE

What words come to mind when you reflect on your most recent customer service experience? If you’d use words like rigid, inflexible, confusing, frustrating, costly and indifferent, then you’re not alone. Our goal at TSP is to provide an entirely positive, above and beyond service experience for every client in the TSP family.

OUR CLIENTS TRUST US

Our clients trust us because our people consistently deliver the highest level of service with the utmost integrity. We’re an IT services company offering a wide range of top quality and award-winning solutions for the commercial space and federal government.

CERTIFICATIONS

PROVEN TRACK RECORD OF EXCELLENCE

Amazon Web Services
Office 365
Apple ASP
HUB
DFW MSDC
JAMF
CirrusData
Ninja
Critical Start
Cyflare
Acronis
Jive
Service Industry Association